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Help Centre

Frequently Asked Questions

Everything you need to know about our programmes, facilities, and policies.

Getting Started

We accept babies from 6 months old into our Amphibies Self-Rescue programme. At this age, they are highly receptive to learning breath control and the independent back-float survival technique.

No. Unlike many other swim schools, our professional instructors take the children in the water from day one. Parents can watch comfortably from the poolside viewing area. This helps the child bond with the instructor and focus better.

A well-fitting swimming costume, a small towel, and goggles (optional for first lesson). For babies in the Amphibies programme, a swim nappy is required. We ask that children do not eat a full meal within 2 hours of a lesson.

Programmes & Levels

The Amphibies method is a French-developed, science-backed approach that focuses on infant self-rescue — teaching babies as young as 6 months to roll onto their backs and float independently if they fall into water. Kiddies Aqua is the exclusive African provider.

Yes. Kiddies Aqua founder Lizette Botha has been the exclusive partner for the whole of Africa through Amphibies Babies Africa since 2014, holding the sole rights to deliver and train the Amphibies baby self-rescue method across the continent.

In our Learn-to-Swim classes (ages 2–12), we maintain a strict 1:3 ratio — a maximum of 3 children per instructor. Amphibies baby lessons and KA-CARE special needs lessons are 1-on-1.

Lessons are typically 30 minutes long. We highly recommend attending at least once a week consistently. Consistency is the key to building muscle memory and water confidence.

Not sure which level is right for your child? Take our 2-minute Level Finder quiz

Booking & Pricing

Prices vary by branch and programme. Your first lesson is always free with no obligation. After the free lesson, our enrolment coordinator will walk you through the current pricing at your chosen branch.

No. Our billing is strictly month-to-month via a secure debit order. You can cancel at any time with a 30-day written notice. We don't charge joining or administration fees either.

Ready to experience KASA at no cost? Book your first lesson free — no commitment required

Facilities & Policies

Yes, all our indoor facilities are heated to a comfortable 32°C. This ensures children are warm and relaxed, allowing lessons to continue year-round through winter.

Make-up lesson policies vary by branch. Please speak to your branch manager directly. In general, we ask for at least 24 hours' notice before a missed lesson.

Still have questions?

Our team is happy to help. Contact head office or find your nearest branch.

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